Not Always Right is a collection of amusing, confusing and sometimes downright obnoxious experiences from those who serve in retail, service or other public-interaction positions. Although the quote 'the customer is always right' is often slung about by irate purchasers, it is in fact, not correct. The customer is often disgustingly, enormously wrong. Not Always Right gives hundreds of glaring examples of what a cashier at Wally-World gets served up everyday. Geeks, be sure to check the tech support stories for glorious tales of dumb-ass user errors!
Not Always Right is great revenge for all you retail slaves! The rest of you will find it pretty snicker-worthy too.
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